Privacy Policy

Last updated: August 2026

Marylebone Accountancy Services is committed to protecting your personal information and being transparent about how we use it. This policy explains what data we collect, why we collect it, and how we handle it.

Who we are

Marylebone Accountancy Services is an accountancy practice based at 470 Bolton Road, Aspull, Wigan, WN2 1PX. You can contact us at office@mas-accounts.co.uk or by calling 01942 833444.

What information we collect

We may collect the following types of personal information:

• Your name, email address, and phone number when you get in touch with us
• Financial and business information you share with us so we can provide accountancy services
• Information submitted through our booking or contact forms

How we use your information

We use your information to:

• Provide accountancy and related services to you
• Respond to enquiries and manage appointments
• Comply with our legal and regulatory obligations
• Send you information relevant to our services, where you have agreed to this

Our legal basis for processing

We process your personal data on the basis of:

• Contract — to deliver the services you have engaged us to provide
• Legal obligation — to meet our obligations under tax and accounting regulations
• Legitimate interests — to manage and grow our practice in a responsible way
• Consent — where you have explicitly agreed, such as for marketing communications

Sharing your information

We do not sell your personal data. We may share it only where necessary — for example, with HMRC, Companies House, or software providers used to deliver our services. Any third parties we work with are required to keep your data secure and use it only for the agreed purpose. We also use Microsoft Bookings to manage appointments. Information submitted when booking an appointment is processed securely through Microsoft's services in accordance with their privacy practices.

Confidentiality

We treat all client information as confidential and take appropriate technical and organisational measures to protect the personal information we hold.

How long we keep your data

We retain client records for at least six years after the end of our engagement, in line with our legal, regulatory and professional obligations. We may retain information for longer where required by law or where there is a legitimate business reason to do so. Other data is held only as long as is necessary for the purpose it was collected.

Your rights

You have the right to:

• Access the personal data we hold about you
• Ask us to correct inaccurate information
• Request deletion of your data, where applicable
• Object to or restrict how we process your data
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, please contact us at office@mas-accounts.co.uk.

Cookies

This website uses only essential cookies required for it to function correctly. We do not currently use analytics or advertising cookies.

Changes to this policy

We may update this policy from time to time. The date at the top of this page will always reflect the most recent version.

Complaints

If you have any concerns about how we handle your personal information, we'd always encourage you to get in touch with us first so we can try to resolve the issue. If you're not satisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.